Overview

Job Description
A busy and fast paced business with great benefits, and plenty of opportunities for career progression – join BSS as a Regional Hire Development Manager and share our success and good times with a hard-working, friendly bunch of people.

This is a new opportunity that encompasses operational, supplier, central function, people and customer / sales responsibilities. This pivotal role will engage with tool hire in the other brands (Travis Perkins, how we best use the Group Hub). You will partner with The Head of Tool Hire with a direct reporting line to the Regional Director for London & South East. This position will be Regionally based across London & SE with our Regional Office based in Kings Cross.

Our working hours also offer a great work life balance – you will work 40 hours per week Monday to Friday with regular travel to our Tool Hire hub in Barking. Most of our customers choose to enjoy their weekends and bank holidays which means you can too!

What’s in it for you?

  • A very competitive salary plus bonus and benefits (which includes an achievable and market leading annual bonus and 22 days holiday plus bank holidays).
  • Contributory pension, life assurance, share save scheme.
  • Group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.

What will I be doing?
No one day is the same as the next in BSS, but here are a few pointers:

  • Regularly review utilisation and servicing numbers with branches to ensure stock profiles are correct and servicing is maintained to expected levels.
  • A point of escalation when branches are struggling to find stock OR other branches are not releasing.
  • Work with THM’s to put together a best practice guide for tool hire in the region.
  • Encouraging collaboration between THM’s to manage workload between them.
  • Work with branches to build confidence when talking about hire and take away the fear factor.
  • Supporting non-workshop branch Hire colleagues (Champion / Supervisor) with process and compliance.
  • Provide product training & demos for branch colleagues.
  • Establish a plan for pricing to be set to accounts to ensure consistency for our customers and minimise invoice queries.
  • Engage with Key Accounts for the region.
  • Give the THM’s a structure for escalation with customer complaints / negotiating projects etc.
  • Drive the contact strategy for THMs in the region, focusing primarily on our key accounts.
  • Utilise tool hire dashboard to find each branch’s ‘quick wins’ and support the approach to these customers immediately to try to get us back on track.
  • Supporting, managing & coaching THMs with their customer contact strategy
  • Be pivotal in the implementation and execution of the region’s strategic plan.

What are we looking for?

  • The ideal applicant should be a confident and well organised individual with great communication skills to maximise our opportunities.
  • Commercial awareness and the ability to interpret information will also be key along with previous multi-site experience working within a matrix business environment.
  • Strong stakeholder management experience.
  • Strong leadership skills, Remote management of teams is important as well as stakeholder management experience.
  • Strong presentation skills.
  • You will have delivered a similar role in a previous business (this can be in an ajasant/out of sector business).

About us
You’ve probably never heard of BSS but you’ll certainly know some of our work. As the UK’s largest and leading distributor of pipeline and heating products, we’re at the heart of every major UK construction project from the Shard to local schools, London’s Olympic village to power stations, Manchester Airport and the Nightingale hospitals. Part of the Travis Perkins Group,we are a nationwide business that partners with the best brands and brains in the game and work hard to put the right products, services and solutions in one place. It’s our job to make our customers, people and partners proud every day. By supporting customers with the products, services and expertise they need, we ensure their projects are sustainable, safe and have a positive impact on local communities and environments.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.


You be you, it makes us, us.



What are you waiting for, apply today for an immediate interview.

#CVL
#TJ

Customer Services

Finding a job in the UK is very easy now. You can see all job postings on this site. Please give us your e-mail address to see the type of posting or position you are looking for.

Travis Perkins

NULL

NULL

Others