Overview

Private Patient Advisor | Part Time and Full Time opportunities  | Spire Leeds | Roundhay | Excellent benefits

Spire Leeds has exciting opportunities available in our self pay patient team. We are looking for Private Patient Advisers to join us on either full time or permanent basis.
The hours will be on a rota – Mon to Fri (between 8 am and 7pm) and weekend shifts will be required on an ad hoc basis.

Please apply only if you can commit to the above

The primary responsibility of the Private Patient Advisor is to communicate effectively, positively and professionally to members of the public to help them book private consultations, tests or procedures with Spire Healthcare.

Duties and responsibilities

  • The successful candidate will support the Team Leader and Business Development Manager (BDM) in ensuring departmental targets are met.
  • In this role you be responsible for managing inbound queries, via phone and email from potential patients who are seeking advice on medical procedures and treatments available at our hospital.
  • Dealing with ‘self pay’ patients, you will provide an overview of pricing options, and play a key role in ensuring that patients are supported with information from their initial inquiries through to consultations and medical procedures.
  • This role would suit anyone who possesses excellent interpersonal skills and enjoys working in a methodical and organised environment.

Who we’re looking for 

  • The successful candidate must have some sales experience
  • Healthcare experience would be an advent
  • Excellent customer service skills
  • You must also have excellent interpersonal and verbal and written communication skills.
  • Previous Healthcare experience would be advantageous

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • ‘Spire for you’ reward platform – discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it’s more than just treating patients; it’s about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications 

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Spire Healthcare

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Customer Service Representatives