Overview
Denholm are delighted to be working with an innovative, growing Fitness company working towards their vision of being the best commercial fitness equipment supplier in the UK.
They supply gym equipment and apply their gym design skills right across the board, from modest personal trainer startups to global gym brands, local authorities to hotels, and sports clubs to CrossFit boxes.
All aspects of their range, from design and testing to quality control and customer service, are managed inhouse.
They are passionate about delivering the best customer experience and pride themselves on building lasting relationships with their customers.
Their core company values drive their strategy and behaviours, creating a positive culture within the business.
This newly created role, Installation & Order Fulfilment Manager, will lead their Installation and Orders team which plays a critical role in achieving business objectives, offering their clients the best experience ensuring the equipment is installed correctly and assuring excellent customer service to their wide range of clients.
This is a vital role within their expanding Operations Team to ensure that the gym Installation process happens on time and within budget.
You will ensure that multiple projects and installations happen at any one time across the UK and abroad.
You will also manage and develop the current teams in their Edinburgh office and be able to communicate clearly with external installation teams, Account Managers and customers to ensure they receive an excellent service.
The successful candidate will be committed to delivering an outstanding level of customer service, be able to work in a fastpaced environment, will be a driven individual with previous management experience and the ability to work on your own initiative, with strong problemsolving skills, planning and organisational skills and good attention to detail.
You will be someone who takes immense pride in your work, always keeping an eye on the details and a degree of flexibility with working hours to be available for our customer needs.
You will have excellent People Management skills including the ability to inspire, lead and motivate a team of people, delegate work and explain ideas.
You will also have strong technical and IT skills, particularly when it comes to database management and spreadsheets.
This is an opportunity to be part of a vibrant, growing company offering training and support to help both diversify and specialise your skills as you develop your career within the business.
They are invested in their team as individuals and care about each employee’s development.
The role comes with a highly competitive salary and package A fantastic opportunity to join a dynamic business and play a key role in their continued growth.
Human Resources
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