Overview

We are looking for a friendly and confident person who has good spoken and written English communication skills. As a Front of House Receptionist you will be the first person a visitor or client meets or speaks to on the telephone therefore your primary value will be to make that all important good first impression by demonstrating a high level of customer care and professionalism, as well as impeccable grooming and appearance at all times. You will also be expected to work at the highest level of discretion.

Responsibilities * Meet and greet guests courteously and warmly on arrival. * Answer inbound telephone calls, take and pass on relevant messages and present an excellent image of the clinic in doing so * Manage waiting and reception areas. * Schedule appointments for clients. * Enter client information into computer system with attention to detail * Generate invoices and collection of payments * Comply with company policies and procedures on Health and Safety and Safeguarding. * Any other duties as may be reasonably required by the purview of the post * Computer skills (Microsoft Windows and Office Suite). * Ability to multitask * Excellent presentation and phone manner * Good general professionalism, including confidentiality, discretion and work ethic. * A warm and welcoming manner. * The ability to be dynamic * Well organised and systematic * Meticulous attention to detail * Comfortable working in a professional environment * Ability to manage workload, follow-up and ensure all tasks are performed in a timely manner.

Job Type: Full-time

Salary: £25,000.00 per year

Additional pay:

  • Commission pay
  • Loyalty bonus
  • Performance bonus

Benefits:

  • Employee discount
  • Store discounts

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Overtime
  • Weekend availability

Location:

  • London, Greater London (Required)

Language:

  • English (Required)

Work remotely:

  • No

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Royal Wharf Aesthetics And Academy

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Front of House Receptionist