Overview
Customer Support Representative
Client Details
The client manufactures new products from recycled plastic
Description
Customer Services Advisor responsibilities include:
- Build good working relationships with Customers and be focused on understanding the needs of individual Customers.
- Processing customer orders and seeing the orders through to the dispatch stage
- Communicate with 3rd parties to ensure all documents are completed correctly.
- Investigating and processing customer complaints and invoice queries
Profile
- Previous experience working with SAP is beneficial but not essential
- Good working knowledge of Microsoft Outlook, Word, Excel & PowerPoint.
- Thorough understanding and ownership of customer service process gained in a technical or manufacturing background.
- Professional ability to handle customer problems and needs.
- Exceptional inter-personal skills and use of these skills in a demanding and fast paced customer focused environment.
- Problem solving skills and techniques.
- Strong negotiation skills.
- Ability to handle multiple priorities and manage time effectively.
- Proactive in operating within an environment with minimal supervision.
- Encourages team spirit and promotes knowledge sharing.
Job Offer
Competative salary
Great working environment
Administration
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Page Personnel Secretarial & Business Support
£21,000 – £23,000 per annum
Permanent
Customer Representative