Overview

We are looking for exceptional candidates to join our clients growing Analytics practice focused on managing growth and supporting new revenue streams by working with their industry-leading alliance partners.

The role will be a blended working model requiring 1 or 2 office visits to central London each week, the rest can be worked remotely. In some cases, fully remote could be considered, however, this would be the last resort if circumstances proved office visits were not possible and at the discretion of the hiring manager. 

The ideal candidate may be working agency-side currently and be an account manager/exec looking for their next step up, provided they had some experience or background working within analytics: Microsoft Azure and Google (both Google Marketing Platform and Google Cloud Platform) as examples. 

Qualifications

What we are looking for in you

You will have an initial understanding or will gain the knowledge to understand Microsoft Azure and Google (both Google Marketing Platform and Google Cloud Platform) products, including the ways in which they can be leveraged to deliver success for clients. You will be able to articulate the benefits of each set of products to internal and external stakeholders.

You will be comfortable talking about typical analytics engagements ranging from digital analytics, customer analytics and cloud engineering and have a view on the best way to deliver success through an ongoing analytics program / analytics projects.

You’ll develop to deliver growth through partnerships and/or co-sell models. This includes an understanding of the different ways to engage with a partner, including remuneration for consumption driven on platforms, co-marketing efforts and new business initiatives.

You will have an understanding of how analytics fits into the wider customer experience transformation we are seeing across clients – helping to underpin the delivery of data-informed, technology-led experiences across every touchpoint with customers.

Essential skill and experience: –

  • Knowledge and understanding of Microsoft Azure, Google Marketing Platform (GMP) and Google Cloud Platform (GCP) or other cloud / analytics platforms
  • Understanding of the analytics value chain and role it plays in customer experience management
  • Strong proficiency Microsoft Word, Excel and PowerPoint
  • Strong interpersonal skills including the ability to work effectively with key stakeholders (client services, sales, marketing)
  • Strong communication skills

Job Description

We are looking for exceptional candidates to join our growing Analytics practice to develop their career supporting our industry-leading alliance partners.

The successful candidate will have a good understanding of key vendors in the Analytics space (e.g. Google/GCP, Microsoft/Azure or AWS).You will be a passionate and enthusiastic team player, committed to helping us become the best and most scaled partner of choice, through driving advocacy within our partners, and awareness of our capability both internally and into the market.

The postholder will predominantly support across Microsoft and Google alliance partnerships:

  • Execute the necessary sales administration, including managing opportunities on salesforce, registering opportunities on partner portals to qualify leads and support in completing procurement / supplier documentation for partners and potential clients
  • Support with proposals and RFPs, assist in the design and running of alliance-led workshops
  • Ensure we are leading the way in certifications and engagement with commercial programs from our partners, including logging of consumption numbers, building proposals for funding for client work, and more
  • Work with dedicated contacts at Alliance partners to ensure key commercial processes are set-up and regularly reviewed, including lead flow, client mapping and a scheduled communications governance is adhered to
  • Collaborate with Marketing colleagues to ensure we are impactfully implementing thought-leadership content in relation to or in conjunction with our partners.
  • Be self-sufficient in managing their own workload, promoting partners, projects and opportunities that are valuable to us. 

Life as an Customer Success Manager in Analytics

In this role you will be helping us build and maintain our status as the leading partner of choice with some of the biggest tech organizations in the world. You will have a broad role engaging internally with subject-matter experts in the Analytics team, commercial focused teams such as Sales, Client Services and Marketing, and with leadership to build a joint-business plan with alliance partners.

The most important aspect of the role is to ensure that we are recognized by our partners as the most-scaled and most specialized expert in each space, delivering incremental revenue growth through net new opportunities and the expansion of existing client engagements. You will enjoy autonomy over your own time and have a broad remit to collaborate with different stakeholders within the business to achieve your goals.

You will naturally be self-sufficient, adept at managing your own time and stick to deadlines that are ambitious and achievable.

A few of the benefits

Whether it’s the joy of working with people at the top of their game or the social calendar, people love working here – and we hope you will too

  • Career development through our clients in-house University and other tools; with access to courses, textbooks and mentorship
  • Private Medical Insurance, Company Pension, life insurance and other corporate benefits
  • A selection of other benefits including ability to buy additional holiday, season ticket loan and 2 volunteer days

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