Overview

We are recruiting for an experienced Customer Service Advisor to join a growing company to start immediately, this is an on going temporary role.

This is a Telephone based role, so experience in a phone based role is essential.

The Role:

  • To Handle incoming calls and be the first point of contact for customers
  • To handle queries 
  • To deal with complaints in a professional manner
  • Process orders and returns

If you have the experience/skills detailed below, please apply asap!

• Experience – At least 6 months recent experience working in a customer focused role on the telephone.

• Excellent communication skills – you can talk to a variety of customers on the telephone and communicate clearly with them

• Flexibility – must be able to start immediately on a temporary basis

• To receive incoming and make outbound calls

• Updating system records accordingly ensuring data is accurate and factual.

Administration

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REED Business Support

£9.50 – £12.50 per hour, inc benefits

Temporary

Customer Executive