Overview
We are working with our client who are looking to recruit a Customer Service Advisor based in Edinburgh.
This is a permanent role.
Full time Mon – Fri days.
· Dealing with Inbound calls from new and existing customer, answering their general enquiry, providing product information and preventing the need for unnecessary repeat contact.
· Accurate order processing.
· Liaising with other departments.
· Work as part of a team supporting the delivery of Contact Centre KPIs.
· Any additional duties as required by the business.
· Serve trade desk customers face to face when required in a polite professional and courteous manner.
Administration
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BCT Resourcing
Salary negotiable
Permanent
Customer Advisor