Overview
COT Customer Service Advisor
Can you strengthen our team and build strong customer relationships whilst delivering exceptional service?
Working as a Customer Service Advisor within the Change of Tenancy team you’ll be the first point of communication on all queries relating to a tenancy change for our customers.
About the Role
You will process change of tenancy requests and queries, ensuring all information is captured accurately on our internal customer database. This is a phone-based role where you will be expected to communicate with customers and internal stakeholders, resolving issues in a timely manner while remaining compliant.
About You
Working on a fast-paced team with a busy workload you should be confident in taking phone calls from customers, prioritising your workload and being proactive to provide an exceptional service. Ideally you will have a background in customer service with strong admin and communication skills.
About Drax
Drax is playing a vital role in helping change the way energy is generated, supplied, and used. To learn more about how we’re enabling a zero carbon, lower cost energy future, click here.
At Drax, we’re at our best when we make sure that people feel genuinely heard. If you’re invited to interview with us, we can make reasonable adjustments to our interview process according to your needs.
To arrange a chat or get a copy of the job description, please email (url removed)
If you’re ready to submit an application, click the ‘Apply now’ button.
Other
Finding a job in the UK is very easy now. You can see all job postings on this site. Please give us your e-mail address to see the type of posting or position you are looking for.
Drax
NULL
NULL
Others