Overview

Job Title: Content Designer

Pay Rate: £450 Per Day

Location: Manchester

Contract Length: 12 months

Working with a British Government department responsible for welfare, pensions, and child maintenance policy. Based in Manchester, we are seeking to hire a Content Designer on an initial 12-month contract basis (onsite requirement). Ideally this candidate will have experience with working with user researchers and other colleagues to identify and understand user needs, including attending user research sessions

The successful candidate would be able to:

  • Work with user researchers and other colleagues to identify and understand user needs, including attending user research sessions
  • Work with business analysts and other colleagues to understand departmental aims, policy intent and technical constraints
  • Create content to meet user needs within those constraints – mostly in the UC online service, but also in other channels, such as our wiki pages
  • Develop and apply content and format strategies for the service, possibly including training materials
  • Work on needs analysis to identify content gaps and overlaps
  • Manage relationships with subject matter experts to make sure content is accurate and ties in with the core proposition
  • Monitor the performance of content to understand user behavior and feedback
  • Identify ways to improve the content and the tools and processes we use to design and create it

Skills required:

  • Have experience of working at pace in an agile environment and from a digital perspective
  • Have exemplary spelling and grammar and be able to write and edit using a style guide and plain English
  • Be able to take a user-centred approach to content design and be able to explain design decisions and other ideas in a way that other people understand
  • Be able to put forward the case for content design to senior stakeholders and product owners
  • Know how to plan user research and be able to use data and user research to inform content design decisions
  • Be able to handle constructive criticism of your work and to constructively review other people’s work
  • Have experience of how your work fits into the wider context of the team and department
  • Be able to share content ideas quickly through sketching or prototyping

If you are interested in this position, please apply now

Reference: 844233

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£450.00 per day

Contract

Designer