Overview

Communication & Social Media – 6 months Internship – London

ABOUT BIG MAMMA GROUP

Truly huge, bombastic, larger-than-life, over-the-top, and generally massive in all the right places.

If you’ve already visited us, you’ve probably realized that we have a pretty good time doing what we do. And if you’ve never visited, what are you waiting for?

Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 9000 customers per day, unique and iconic places, authentic cuisine, 100% homemade with products imported directly from Italy, the group currently includes: 15 trattorias and the biggest food market in Europe, around France, UK and Spain and our delivery brand Napoli Gang.

ABOUT THE ROLE

Your mission is working closely with the Social Media Manager to boost Napoli Gang’s mojo throughout social networks, expand our community and increase engagement. You will assist in developing the Napoli Gang’s digital presence, website and photographing/filming new content, as well as helping the UK Communications team with new restaurant openings for Big Mamma. A full immersive role within the communications team, you will be given responsibility of building and leading on Napoli Gang’s social media presence.

1. Napoli Gang Community/Social Media Management:

  • Content: Create cool, disruptive, and trending photo and video content for Napoli Gang, using digital technology trends (sondage, TikTok, Reels, IGTV, etc). Leading on the creation and planning of content.
  • Newsletters: Assist in writing newsletters and helping with digitally led campaigns for Napoli Gang
  • Interaction with clients : Enforce a relationship with Napoli Gang’s clientele responding to 100% of the requests, inbox and comments
  • Internal Communication : Produce and share internal comms content (pictures, videos, etc)

2. Website & Client Care :

  • Website/Digital Listing Platforms: Assist the Social Media manager to ensure the website and Google My Business are kept up to date for both Big Mamma and Napoli Gang
  • Happy Feedbacks: Production of a weekly report on comments and marks for each restaurant.

3. Marketing / Identity :

  • Napoli Gang: Assist the PR and Comms Manager with the opening +the running for existing kitchens (developing mkg prints, street mkg campaigns, adapting packaging and wording to the UK)
  • Brand Activations: Assist with launching NG brand activations/partnerships/events around key dates
  • Big Mamma Group: Assist, when needed, on new restaurant openings with Big Mamma, helping with admin and planning around the launch period.
  • Menu System Deliveroo : responsible for pictures, naming of the dishes, banners and content for UberEats & Deliveroo mkg operations.

BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law.

Job Types: Full-time, Fixed term, Internship

Salary: £1,900.00 per month

Benefits:

  • Casual dress
  • Company events
  • Discounted or free food
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

Application question(s):

  • Please share a link to your Instagram or photography/videography profile

Work remotely:

  • Temporarily due to COVID-19

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BIG MAMMA GROUP

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Communication and Social Media Intern