Overview
REF
ENFO00050
DIVISION
Enforcement Services
CONTRACT TYPE
Permanent
SECTION
Quality and Business Performance
SALARY MIN
£25,137
SALARY MAX
£26,520
INTERVIEW DATE
18/10/2021
CLOSING DATE
18/01/2022
About this job
An opportunity has arisen to work within the Council’s Regulatory service as Business Support Officer. You will be responsible for providing administrative support for various areas within regulatory services including Private Rented Property Licensing, Environmental Enforcement, Planning Enforcement, Food Health and Safety. This role involves processing applications, logging of cases, issuing of licences, arranging of visits, taking payments, reconciliations. In addition to this, you will be the point of contact for applicants, residents etc.
About you
We are looking for someone who can prioritise and manage their workload, working to stringent deadlines. You will have effective communication and negotiating skills in providing a customer focused service to businesses, residents, landlords and members of public in a professional manner as well as providing advice and assistance.
Experience of using a range of IT packages including Microsoft office, the use of databases and data inputting is essential. We are looking for behaviours such as delivering your best every time and do what is promised, respond in prompt, positive way to our community needs and engage with others to improve our resilience and flexibility.
About us
This is an exciting time to join the London Borough of Barking & Dagenham as we have been on a journey over the last few years, one that has seen us transform the council and the way we deliver our services. Although a lot of improvements have been made, resulting in us winning the LGC Entrepreneurial Council of the Year 2019 in recognition of our forward thinking, dynamic and innovative approach to the community services, there is still more to deliver. Our borough is vibrant and diverse, and this is something we are proud of. We value the diversity of people who live, work and visit Barking and Dagenham and it is our vision is to create a place where people understand, respect and celebrate each other’s differences. In addition to this, we offer a competitive pay package, a positive approach to flexible working, investment in your learning and development as well as a commitment to your wellbeing.
To apply, please complete the application including how you meet the requirements of the person specification as indicated in the job description.
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London Borough of Barking and Dagenham
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Business Support Officer